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UPLOAD YOUR IMAGES HERE
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Note: You can upload images on our Dropbox from the following Link. And leave your folder name in the message section.

HAVE ANY QUESTIONS

Can I expect a discount on bulk orders?

Yes! You can! Our team is quite adept at handling bulk orders. We offer a fixed discount on prices for our regular clients on their bulk orders per month.

How soon can I expect my pictures to be delivered?

Well, like most companies, our turnaround time is 24 hours. That is, from the time your order is accepted.

Then again, the delivery time depends on your order quantity and quality. Based on these two factors we may take up to 96 hours to deliver your order.

If any issue occurs, you have our customer care open for you to confer.

Are the pictures safe with you guys?

This goes without saying! Yes, they are safe. The entire team of eComPicx works under an NDA (Non-Disclosure Agreement) that prevents us from discussing our projects to anyone else. 

Furthermore, the “Tech” we use to conduct the operations are protected by state-of-the-art machinery and software. These include firewall and antivirus systems. We’ve gone as far as disabling flash cards on our own computers!

How do I get my images to you and how do I get them back?

Hey, we know sending large files over the email system is a drag. We’ve made it simple and easy-to-follow for our clients with two different options.

- Firstly, try the web uploader. Log in to our website, you’ll find the uploader through which you can get your images to us and we’ll process them. After that, simply collect them from your dashboard.

- If FTP doesn’t bode too well for you, simply use your Dropbox. Integrate Dropbox with your account and upload your images there. We’ll pick them up from the folder you specified and we’ll pick it up from there. After we are done with the work, we’ll put the images back.

Which formats do you receive?

We’ve kept flexibility in mind when it comes to receiving image formats from our esteemed clients. We like to work with JPG files. But you can provide us with PSD, PDF, JPG, PNG, TIFF, GIF etc.

How can I pay you?

Paying us is rather easy. Our website supports PayPal, Wise, Payoneer and, wire transfer. You, as our client, can pay us in whichever way you prefer.

What if I am not that happy with your service?

With our repertoire of services and the way we handle things here at eComPicx, the chances of our clients being unhappy is very low. However, we don’t leave anything to chance.

If you have some niggles about our clipping path service, we have a handy customer service department that will answer your queries and requests.

We guess these points have answered your “Pre Order” questions if you have any. If you are ready to begin, give us a nod now!